Appointments Confirmations and Cancellations
Due to high demand, if you do not confirm your appointment at least 12 hours prior to your booked appointment, it will be canceled and given to those on the waitlist.
Cancellations and Refunds
We require at least 24 hours notice to be given for any appointment cancellation
If you cancel within 24 hours of your appointment or do not attend a booked appointment, including consultation, we reserve the right to retain your deposit. In the case of pre-paid treatments, the full cost of treatment will be forfeited
Refunds will be provided where required under the Australian Consumer Law.